Secured Payment
Payments are accepted via Credit & Debit Cards, PayPal, Apple Pay, Google Pay.
Accepted cards include Visa, Mastercard, American Express, Discover, and UnionPay.
Bank Transfers are also accepted, with processing times of up to 6 business days
Packaging & Gift Wrapping
Each item is carefully wrapped in premium packaging. For gift wrapping, simply add your request in the ‘Order Note / Gift Wrap’ section in the shopping bag—at no extra cost.
Priority Handling
Orders are prepared and shipped within 24 hours from one of our London stores.
Estimated Delivery
United Kingdom: 1–3 business days
International: 3–7 business days
→ View Shipping Policy
Customs & Duties
International orders may be subject to customs charges based on your country’s regulations.
Returns
We accept returns within 14 days. As long as the item remains unused and in its original condition, we will handle the process with ease.
Client Support
Our Client Advisors are available via live web chat, WhatsApp, or email to assist with product selection, styling recommendations, personalised gifting, and care guidance. Whether you need help choosing the perfect piece or styling advice for your space, we are here to assist.
Tailored Consultations
Book a virtual appointment, visit our London stores or arrange an in-situ location visit for an exclusive, one-on-one experience. Our Client Advisors provides expert guidance, ensuring each piece fits seamlessly into your interior.
For detailed information about Mekhann, our offers, services, care, delivery, returns, and personal shopping services, please visit our FAQ page.
